Resume
Experience
Strava
2020 - 2023
Senior User Research Lead
As a design researcher, I shaped our approach to product development and the prioritization of the user experience. My work involved partnering with cross-functional teams to ensure a seamless experience including growth and safety. I leverage insights to make actionable recommendations to improve the digital experience.
Lippincott
2018-2019
Research Associate
Focusing on Jobs to be Done methodology, I helped our Fortune 500 clients unlock opportunity areas to expand and retain their clientele across the physical and digital spaces.
Envirosell
2014-2018
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Project Manager
As a consultant, I led a team conducting qualitative and quantitative research for Fortune 500 companies to improve their existing product experiences, and develop new products to better meet their user needs.
Frameworks
Institute
2010-2012
Research Associate
I supported the research team in conducting user research and analyzing data to understand the gaps in understanding between public and scientific discourse. I assisted in preparing research reports, presenting findings to the team, and conducting 3-6 month learning workshops.
Education
Masters Degree in Design Studies
Parsons The New School
In my Master's program, I gained extensive knowledge in applying design to research methodologies and techniques. I conducted research projects on various topics including design thinking, product design, and user testing.
Bachelor's Degree in Anthropology
Colorado College
My Bachelor's degree in Anthroplogy provided me with a strong foundation in human behavior and cognition. I developed skills in data collection and research ethics.
Skills & Expertise
Research
Concept testing, Data analysis, Ethnographic research, Focus groups, Heuristic analysis, Jobs to be Done, Participatory design, Primary research, Storytelling, Survey design, UX research, Usability testing, User interviews, Workshop facilitation
Marketing
Business development, Consumer insights, Case studies, Competitor analysis, Retail design, Customer relationship management, Employee engagement
Platforms
Qualtrics, UserZoom, UserTesting, SurveyMonkey, Figma, Dedoose